Privacy Policy
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This Privacy Policy explains how Rolph & Co Photography Limited (“we”, “our” or “us”) collects, uses, discloses, and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws. By accessing or using our website, www.rolphandco.com(“Site”), you agree to the terms of this Privacy Policy.
1. Who We Are
Rolph & Co Photography Limited is a registered company in the United Kingdom. We are committed to safeguarding your privacy and ensuring that your personal information is handled in a safe and responsible manner.
2. What Information We Collect
We may collect and process the following types of personal information:
• Contact Information: Such as name, email address, telephone number, and postal address when you contact us, request information, or book our photography services.
• Transaction Information: Details regarding payments and services rendered.
• Technical Data: Including your IP address, browser type, operating system, referring URLs, and browsing behavior collected through cookies and similar technologies.
• Correspondence Data: Any communications you send to us (e.g., through email, social media, or via our contact forms).
3. How We Collect Your Information
We obtain your personal information through the following methods:
• Direct Interactions: When you fill in forms on our Site, send emails, or otherwise communicate with us.
• Automated Technologies: When you visit our Site, cookies and similar technologies may automatically collect technical data.
• Third-Party Sources: Where applicable, we may obtain information from third-party services such as social media platforms or payment processors.
4. How We Use Your Information
Your information is used for purposes including, but not limited to:
• Providing Our Services: Managing bookings, processing payments, and delivering photography services.
• Communication: Sending you confirmations, invoices, newsletters, and marketing communications (if you have consented to receive such communications).
• Website Operation and Improvement: Analyzing website usage to enhance the content, functionality, and performance of our Site.
• Legal Obligations: Complying with applicable laws, regulations, and court orders.
• Marketing and Promotion: With your explicit consent, using your data for future promotions, special offers, or surveys.
5. Lawful Basis for Processing
We process your personal information based on one or more of the following lawful bases:
• Consent: When you have given explicit consent for specific processing activities.
• Contractual Necessity: When processing is necessary for the performance of a contract with you.
• Legal Obligation: When we are required to process your data in order to comply with legal obligations.
• Legitimate Interests: When processing is necessary for our legitimate interests provided these are not overridden by your interests or rights.
6. Cookies and Similar Technologies
We use cookies and similar technologies on our Site to enhance user experience, analyze site traffic, and deliver targeted content. You can manage your cookie preferences through your browser settings. For more details, please review our Cookie Policy.
7. Sharing Your Information
We may share your information with:
• Service Providers: Trusted third parties who perform services on our behalf, such as payment processing, email delivery, hosting, and IT services.
• Legal Authorities: When required by law or if we believe disclosure is necessary to protect our rights, safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the relevant third party.
Any third-party processors are contractually bound to ensure your information is treated securely and in accordance with this Privacy Policy.
8. International Data Transfers
If your personal information is transferred outside the European Economic Area (EEA), we will take appropriate measures to ensure that your data receives an equivalent level of protection to that provided under the UK GDPR.
9. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for any legal, accounting, or reporting requirements. Specific retention periods may vary depending on the type of data and applicable laws.
10. Your Rights
Under the UK GDPR, you have several rights in relation to your personal data, including:
• Right of Access: To request access to your personal data.
• Right to Rectification: To request correction of inaccurate or incomplete data.
• Right to Erasure: To request deletion of your personal data, subject to certain legal limitations.
• Right to Restrict Processing: To request a limitation on how your data is processed.
• Right to Data Portability: To receive your data in a structured, commonly used format.
• Right to Object: To object to processing based on our legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: If processing is based on your consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below. We may require proof of identity to ensure your data is protected.
11. Security of Your Information
We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it against unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure.
12. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from children without appropriate parental consent. If you believe that we have inadvertently collected information about a child, please contact us immediately so that we can delete the information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Rolph & Co Photography Limited
Address: 21 Back Wallgate, Macclesfield, SK11 6LQ
Email: info@rolphandco.com
Telephone: 07749326521
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